The Blog that Explores the Application of Business Administration and Management Principles for the Policing Industry
Customer service in policing starts (and sometimes ends) with the phone call to 911 and the response the patrol officers make to the call. The business world gives us the best advice to follow on the topic of customer service because businesses live or die based on the customer service delivered. It goes without saying […]
Can we really: “Do more with less”? “Add more to the plate without something sliding off the other side”? “Just wear one more hat”? No. Quit fooling yourself. But in tight times that lead to reductions in resources and personnel, organizations will certainly ask for more from less. Jen Roberts offers some real good advice that […]