9 Comments

7 Things That Improve the Quality of Police Services

Most of us know excellent customer service when we see it.  The best experiences stay with us and we share them with people we know.  I have had a few amazing experiences in the last year that have stood out. The ones that come to mind were not simply one customer service representative (which granted, […]

4 Comments

7 Things to Avoid If Change Scares You

Change.  Not the kind you get back for a dollar at the store or find in the couch cushions, real change.  Change for the sake of change.  Change because the Big Ikes have nothing else to do.  Change because they said so.  Change that no matter what, leads to misery. If your really unlucky, talk […]

Recent Posts