The Blog that Explores the Application of Business Administration and Management Principles for the Policing Industry
Information about creating and executing strategy in the policing industry.
Most of us know excellent customer service when we see it. The best experiences stay with us and we share them with people we know. I have had a few amazing experiences in the last year that have stood out. The ones that come to mind were not simply one customer service representative (which granted, […]
While it is true that “ships run by democracy sink”; it is just as true that the captain relies on the crew to maintain the seaworthiness of the vessel and communicate her needs. Richard Fairburn’s Why chiefs and trainers should be learning from street cops on the PoliceOne.com website accurately details the importance of seeking out the […]