The Blog that Explores the Application of Business Administration and Management Principles for the Policing Industry
What is a strategic vision? If a police agency takes on the strategic planning process, the early stages will find the police department CEO and staff members dealing with the challenge of determining the direction of the department in terms of the future. More specifically, long into the future. Once thoughtful conclusions have been made about the long-term […]
Customer service in policing starts (and sometimes ends) with the phone call to 911 and the response the patrol officers make to the call. The business world gives us the best advice to follow on the topic of customer service because businesses live or die based on the customer service delivered. It goes without saying […]