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Worth a Look: 3 Phrases That Will Instantly Calm Angry or Emotional People

Most of us in policing learn rather quickly that de-escalation is always preferred over escalation when it comes to situations that have the propensity to veer out of control or become violent. In better case scenarios, sometimes we need people to calm down if for nothing else, to get information we need from them. Sometimes […]

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Police: Are They Good or Bad?

What was the first thought that flashed through your mind when you read the title of this post? Did you pick a side? Good? Bad? Some are good? Some are bad? What kind of dumb question is that? What are you getting at? Building brand equity in the policing industry, that’s where this post is going. […]

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