The Blog that Explores the Application of Business Administration and Management Principles for the Policing Industry
Most of us know excellent customer service when we see it. The best experiences stay with us and we share them with people we know. I have had a few amazing experiences in the last year that have stood out. The ones that come to mind were not simply one customer service representative (which granted, […]
Proof that some things just do not go out of date. I stumbled upon an excellent article in Police Chief Magazine that I wanted to share that lays out a compelling argument for using a Strategic Manager in a police department. What a great way to conduct strategic planning. Does your agency have a person assigned […]