Tag Archives: strategy

Police: Are We ‘Beating’ Ourselves Out of Efficiency?

Calls for Service If we were to take a close look at efficiency in police departments, an area that could be of concern would be the response times to calls for service in the community. Not necessarily the emergency priority … Continue reading

Posted in Operations, Organizational Behavior, Process of Ongoing Improvement (POOGI), Productivity, Strategy | Tagged , , , , , , | 2 Comments

7 Things That Improve the Quality of Police Services

Most of us know excellent customer service when we see it.  The best experiences stay with us and we share them with people we know.  I have had a few amazing experiences in the last year that have stood out. … Continue reading

Posted in Organizational Behavior, POOGI, Productivity, Strategy, The Business of Policing | Tagged , , , , , , , , , , | 9 Comments

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