The Blog that Explores the Application of Business Administration and Management Principles for the Policing Industry
Calls for Service If we were to take a close look at efficiency in police departments, an area that could be of concern would be the response times to calls for service in the community. Not necessarily the emergency priority calls; we know that those are usually (hopefully) expedited, but the non emergency service calls. […]
Most of us know excellent customer service when we see it. The best experiences stay with us and we share them with people we know. I have had a few amazing experiences in the last year that have stood out. The ones that come to mind were not simply one customer service representative (which granted, […]