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The Police Business Unit

Police departments, with very few exceptions, are operated with incredible finesse.  Given the complex and dynamic nature of the services they provide, coupled with the social, political and economic influences that shape the strategies that they develop, they out-perform many other service industries. A challenge that most agencies will continue to face is related to […]

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Worth a Look: How does a Leader Build Respect and Trust into the Brand and Culture?

My posts, The Bottom Line and Monopoly: Your the Only Game in Town, challenge us to explore the importance of the police department’s reputation with the community that the department serves.  It takes an extraordinary culture to develop and sustain exceptional relationships, and those cultures require unique leaders. This article by Michael Zeidenberg is a prime example […]

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