The Blog that Explores the Application of Business Administration and Management Principles for the Policing Industry
Strategic planning and project planning require the consideration of many details. The same tight focus that planning can require might also blind police planners from the broader picture which in turn could create difficulties down the road, maybe even cost the department a real want or need. One way to pull the lens back on a […]
Customer service in policing starts (and sometimes ends) with the phone call to 911 and the response the patrol officers make to the call. The business world gives us the best advice to follow on the topic of customer service because businesses live or die based on the customer service delivered. It goes without saying […]