The Blog that Explores the Application of Business Administration and Management Principles for the Policing Industry
Most of us know excellent customer service when we see it. The best experiences stay with us and we share them with people we know. I have had a few amazing experiences in the last year that have stood out. The ones that come to mind were not simply one customer service representative (which granted, […]
One would have to live under a rock to not see the turmoil surrounding the policing business these days. We’ve never been on the top of the Christmas card list, but there is a loud bunch of people inking us into the naughty list with a fat pen (pressing hard, making 5 copies). There are […]