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Police: Are They Good or Bad?

What was the first thought that flashed through your mind when you read the title of this post? Did you pick a side? Good? Bad? Some are good? Some are bad? What kind of dumb question is that? What are you getting at? Building brand equity in the policing industry, that’s where this post is going. […]

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7 Things That Improve the Quality of Police Services

Most of us know excellent customer service when we see it.  The best experiences stay with us and we share them with people we know.  I have had a few amazing experiences in the last year that have stood out. The ones that come to mind were not simply one customer service representative (which granted, […]

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