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The Tyranny of the Police Org Chart

It happened again. I am listening to someone give a speech or presentation and something they say sparks my brain and yells, “that’s EXACTLY what happens!”. It’s especially profound when the topic is a little remote to policing. This time it was a talk on innovation and improvement in government based on experiences in the business […]

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Worth a Look: 3 Phrases That Will Instantly Calm Angry or Emotional People

Most of us in policing learn rather quickly that de-escalation is always preferred over escalation when it comes to situations that have the propensity to veer out of control or become violent. In better case scenarios, sometimes we need people to calm down if for nothing else, to get information we need from them. Sometimes […]

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